Terms and conditions

Terms and Conditions

Last updated: September 2026

Welcome to Agromigo, a software-as-a-service platform developed and operated by Agromigo B.V., a private limited liability company (besloten vennootschap) incorporated under Dutch law, with statutory seat in Rotterdam and registered address at Maashaven N.z. 797, 3072 AE Rotterdam, the Netherlands, and registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number 42155329. By accessing or using our website, platform, or services, you agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must immediately cease using our website and services.

These Terms and Conditions constitute a legally binding agreement between you (the “User” or “Customer”) and Agromigo (“we”, “us”, or “our”). These terms apply to all visitors, registered users, trial users, and paying customers.

The Services are intended solely for use by Customers acting in the course of a profession or business. By accepting these Terms and Conditions, the Customer represents that it is not acting as a consumer within the meaning of Dutch consumer law.

1. Definitions

  • “Services” means the Agromigo software platform, including all associated web applications, mobile applications, APIs, dashboards, integrations, and related features made available by Agromigo.
  • “User” means any individual or legal entity that accesses or uses the website or Services, whether on a free, trial, or paid basis.
  • “Customer” means a User who has entered into a paid or trial subscription agreement with Agromigo.
  • “Subscription” means the applicable plan (Agromigo Explorer, Agromigo Partner, or Agromigo Ally) under which a Customer accesses the Services.
  • “Account” means the registered account created by a User to access the Services.
  • “Content” means all text, data, images, graphics, logos, software code, and other materials published or made available on the website or through the Services.
  • “Customer Data” means all data uploaded, submitted, or generated by the Customer through use of the Services, including worker records, operational data, and reports.
  • “Personal Data” has the meaning assigned to it under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
  • “Billable Worker” means a worker who records time within the Agromigo platform in a given calendar month. Each such worker is counted once per calendar month, irrespective of the number of Greenhouses of the Customer in which the worker records time. A worker who records no time in a given calendar month is not a Billable Worker for that month.
  • “Greenhouse” means each site (location) registered in the Customer’s organisation within the Agromigo platform.

2. Services

Agromigo provides a cloud-based labor management and operational intelligence platform designed for horticultural businesses. The Services include worker and supervisor tracking, performance-based pay management, greenhouse mapping, crop cycle reporting, weighing scale integration, payroll integration, business intelligence connectivity, and related features as described on the Agromigo website.

Agromigo reserves the right to modify, enhance, suspend, or discontinue any aspect of the Services at any time. Where a modification materially reduces the functionality of a paid Subscription, Agromigo will provide reasonable advance notice by email. The Services are provided on a software-as-a-service basis. Agromigo does not transfer any software license to the Customer. All rights not expressly granted remain with Agromigo.

3. Account Registration and Security

To access the Services, Users must register an Account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify Agromigo immediately of any unauthorized use of your Account at security@agromigo.com. Agromigo reserves the right to suspend or terminate any Account that it reasonably suspects has been used in violation of these Terms and Conditions, without prior notice and without liability.

4. Subscription Plans and Trial Period

Agromigo offers the following Subscription plans: Agromigo Explorer (a fixed fee per month for up to twenty-five (25) Billable Workers), Agromigo Partner (a fee per Greenhouse per month and a fee per Billable Worker per month), and Agromigo Ally (Agromigo Partner including the add-ons made available by Agromigo). In addition, the add-ons API, BI, Produce, and Quality are each offered for a fixed monthly fee, subject to the limits stated for each add-on. An add-on can be ordered, and applies to a Subscription, only from the moment Agromigo has made that add-on available. The features, limitations, limits, availability, and prices applicable to each plan and add-on are described on the Agromigo pricing page, which forms part of these Terms and Conditions by reference.

Each Subscription plan starts with a free trial period of one (1) month, during which no charges are applied. Agromigo will send a reminder notification at least fourteen (14) days before the trial period expires. Unless the Customer cancels before the end of the trial period, the Subscription continues as a paid Subscription on the plan that was trialled, with a term as described in Article 16. The first contract year begins at the end of the trial period. No trial period applies to an add-on ordered separately.

An Agromigo Ally Subscription includes the add-ons that Agromigo has made available. Where Agromigo makes a new add-on available, that add-on is added to the Agromigo Ally Subscription, and Agromigo may adjust the price of Agromigo Ally with effect from the Customer’s next renewal date, subject to at least sixty (60) days written notice to the Customer, in accordance with Article 5.

5. Payment Terms

The fee for an Agromigo Explorer Subscription is a fixed fee per month for up to twenty-five (25) Billable Workers, irrespective of the actual number of Billable Workers. The fees for an Agromigo Partner Subscription consist of a fee per Greenhouse per month and a fee per Billable Worker per month. The applicable rate per Billable Worker is determined by the total number of Billable Workers of the Customer, in accordance with the prices published on the Agromigo website, and applies to all Billable Workers. Agromigo Ally and the add-ons are charged at the fixed monthly fees published on the Agromigo website. No separate fees are charged for phones, tablets, terminals, or other devices used to access the Services. Paid Subscriptions are invoiced annually in advance. The fee per Billable Worker is invoiced on the basis of the number of Billable Workers agreed between the Customer and Agromigo for each contract year (the “Agreed Number”). The Agreed Number applies on a fair use basis: a higher or lower actual number of Billable Workers during a contract year does not change the fees for that contract year, and no difference is invoiced or credited, either during or after the contract year. Before each renewal, the Customer and Agromigo review the Agreed Number together and agree the Agreed Number for the next contract year. Where no new Agreed Number is agreed, the existing Agreed Number continues to apply. Invoices are issued in euros (EUR) and are payable within fourteen (14) days of the invoice date, unless otherwise agreed in writing.

An add-on ordered during a contract year, and a change from Agromigo Partner to Agromigo Ally during a contract year, are invoiced upon ordering for the remaining months of the current contract year, whereby each month that has started counts as a full month. On a change from Agromigo Partner to Agromigo Ally, fees already invoiced for add-ons included in Agromigo Ally are set off against the Agromigo Ally charge for the same remaining months, so that the Customer pays only the difference; the Agromigo Partner fees per Greenhouse and per Billable Worker are not affected and remain due. From the next renewal date, the regular annual fee applies. The removal of an add-on, and a change from Agromigo Ally to Agromigo Partner, take effect from the next renewal date; fees already invoiced are not refunded or credited.

Agromigo reserves the right to adjust its pricing. Any price change, including the annual baseline indexation described in the following paragraph, takes effect only from the Customer’s next renewal date and will be announced in writing at least sixty (60) days before that renewal date. The fees for a contract year that has been invoiced in advance are not changed during that contract year. A Customer that does not agree to a price change may terminate the Subscription with effect from the end of the current contract year in accordance with Article 16. In the event of late payment, Agromigo reserves the right to charge statutory commercial interest in accordance with Article 6:119a of the Dutch Civil Code (Burgerlijk Wetboek), calculated from the due date until the date of full payment. Agromigo also reserves the right to suspend access to the Services until outstanding amounts are settled in full. All prices are exclusive of VAT and any other applicable taxes.

The annual baseline indexation of fees for paid Subscriptions takes effect on the Customer’s renewal date, being the anniversary of the Subscription’s start date, in line with the Services Price Index (DPI, sector J: information and communication) published by Statistics Netherlands (CBS), subject to a maximum of five percent (5%) per year. Agromigo will announce this indexation in writing at least sixty (60) days before the renewal date.

Custom work performed at the Customer’s request, such as configuration, data migration, and new integrations, is not included in a Subscription and is charged at the hourly rate published on the Agromigo website, billed in increments of fifteen (15) minutes.

For services delivered on-site at the Customer’s location, such as commissioning and training, travel time is included in the quoted or invoiced hours, calculated from Agromigo’s registered address (Article 23) to the Customer’s location and back. Travel time is not invoiced separately on top of the agreed number of hours, unless otherwise agreed in writing.

For each new customer referred by the Customer, Agromigo grants the Customer a one-time discount equal to one month of Subscription fees, being one twelfth (1/12) of the Customer’s annual Subscription fees, excluding the fees for add-ons and for Agromigo Ally. A new customer is an organization (a legal entity or business) that (a) has not had a Subscription with Agromigo, trial periods included, in the twelve (12) months before the referral; (b) was not already in contact with Agromigo about a Subscription, such as through a trial, a quote, or a demonstration, before the Customer reported the referral; (c) is not the Customer itself or a legal entity forming a group with the Customer within the meaning of Article 2:24b of the Dutch Civil Code; and (d) enters into a paid Subscription. The referral must be reported to Agromigo in writing before the new customer enters into its Subscription. The discount is granted once the new customer has paid its first invoice, is granted only once for each new customer, and is applied to the Customer’s next annual invoice. A maximum of six (6) such discounts is granted per calendar year. The discount cannot be exchanged for cash.

6. Intellectual Property

All Content on this website and within the Services, including but not limited to text, graphics, logos, icons, software code, interface design, data structures, and documentation, is the exclusive property of Agromigo or its licensed content suppliers and is protected under Dutch and international copyright law, trademark law, and other applicable intellectual property legislation. No Content may be reproduced, distributed, publicly displayed, transmitted, adapted, or used to create derivative works without the express prior written permission of Agromigo.

Agromigo grants the Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for the Customer’s internal business purposes during the term of an active Subscription. This license does not include the right to sublicense, resell, or make the Services available to third parties without Agromigo’s prior written consent.

7. Customer Data and Ownership

The Customer retains full ownership of all Customer Data submitted to or generated through the Services. Agromigo does not claim any ownership rights over Customer Data. The Customer grants Agromigo a limited, non-exclusive license to process, store, and use Customer Data solely to the extent necessary to provide and improve the Services, in accordance with the Privacy Policy and applicable data protection law.

Agromigo will not sell, rent, or share Customer Data with third parties except as required to deliver the Services, comply with a legal obligation, or as otherwise described in the Privacy Policy. Following termination or cancellation of a Subscription, Agromigo will retain Customer Data for a period of ninety (90) days, during which the Customer may request a full data export in a standard machine-readable format. After this retention period, Agromigo reserves the right to permanently delete Customer Data without further notice.

8. User Conduct

By using the website and Services, the User agrees to the following obligations:

  • Not to use the website or Services for any unlawful, fraudulent, or harmful purpose.
  • Not to attempt to gain unauthorized access to any part of the Services, including other Customers’ accounts, servers, or network infrastructure.
  • Not to interfere with or disrupt the integrity, performance, or security of the Services.
  • Not to upload, transmit, or distribute any content that is unlawful, defamatory, obscene, or infringes the intellectual property rights of any third party.
  • Not to use automated means, including bots, scrapers, or data mining tools, to access or extract data from the Services without prior written consent from Agromigo.
  • Not to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services.
  • To ensure that all information provided to Agromigo is accurate, current, and complete.
  • To comply with all applicable laws and regulations in the use of the Services, including those relating to employment, data protection, and labor records.

9. Availability and Service Levels

Agromigo endeavors to make the Services available on a continuous basis. However, the Services are provided without any guaranteed uptime or availability warranty unless a specific service level agreement has been entered into in writing. Agromigo reserves the right to perform scheduled and unscheduled maintenance. Where practicable, Agromigo will notify Customers in advance of planned maintenance that may result in service interruption.

The Agromigo mobile application is designed to operate offline following initial synchronization. However, Agromigo does not warrant uninterrupted offline functionality and accepts no liability for data loss resulting from synchronization failures caused by circumstances outside Agromigo’s reasonable control.

An active network connection (Wi-Fi or mobile data) is required for the synchronization of data and for up-to-date information in the Services. For uninterrupted operation, a power supply must be available within one and a half (1.5) meters of each fixed terminal and phone holder. The Customer is responsible for the safe placement and proper use of the phones and other hardware supplied by Agromigo. Damage resulting from improper use or careless handling is not covered by the warranty.

Helpdesk support, covering questions and bug reports, is included in every Subscription and is provided through the regular contact form. The level of support does not depend on the Subscription plan. Agromigo handles reports by priority according to their nature: priority 1 (critical: the platform is completely unusable and no workaround exists) takes precedence over priority 2 (high: significant functionality is impaired, a workaround is available), which in turn takes precedence over priority 3 (normal: other questions and requests). Agromigo aims to respond as quickly as reasonably possible. This is an efforts-based commitment with no committed response times; missing a target does not give rise to a right to damages or termination of the Subscription.

Every Subscription includes an extensive user guide and Migo, a smart, practical AI advisor built into the platform. Helpdesk support does not include custom work, which is charged as described in Article 5.

10. Disclaimer of Warranties

The website and Services are provided on an “as is” and “as available” basis without any representation or warranty of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable Dutch law, Agromigo expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Agromigo does not warrant that the Services will be error-free, uninterrupted, or free of harmful components.

Any recommendations, forecasts, or insights generated by Agromigo’s platform, including AI-powered features, are provided for informational purposes only. They do not constitute professional agricultural, financial, legal, or operational advice. The Customer is solely responsible for any decisions made on the basis of such outputs.

11. Limitation of Liability

To the fullest extent permitted by Dutch law, Agromigo’s total aggregate liability to the Customer for any claims arising out of or in connection with these Terms and Conditions or the use of the Services shall not exceed the fees for three (3) months, being one quarter of the annual fees payable by the Customer for the contract year in which the event giving rise to the claim occurred.

Agromigo shall not be liable, under any legal theory, for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of revenue, loss of data, loss of business opportunity, or business interruption, even if Agromigo has been advised of the possibility of such damages. Nothing in these Terms and Conditions shall limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Dutch law.

12. Indemnification

The Customer agrees to indemnify, defend, and hold harmless Agromigo and its employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to the Customer’s use of the Services, violation of these Terms and Conditions, infringement of any intellectual property or other rights of any third party, or any breach of applicable law by the Customer or its authorized users.

13. Third-Party Links and Integrations

The website and Services may contain links to, or enable integration with, third-party websites, platforms, or services, including but not limited to payroll systems, weighing equipment providers, and business intelligence tools. These third-party services are governed by their own terms and conditions and privacy policies. Agromigo is not responsible for the content, availability, security, or privacy practices of any third-party website or service. The inclusion of any third-party link or integration does not imply endorsement by Agromigo. Agromigo accepts no liability for disruptions to integrations caused by third-party actions or changes.

14. Privacy and Data Protection

Agromigo processes Personal Data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Dutch Implementation Act on the GDPR (Uitvoeringswet AVG). The collection, use, storage, and processing of Personal Data by Agromigo is described in full in the Privacy Policy, which forms an integral part of these Terms and Conditions.

Where the Customer uploads or submits Personal Data of third parties, including employees and workers, to the Services, the Customer acts as the data controller and Agromigo acts as a data processor within the meaning of the GDPR. In such cases, a separate Data Processing Agreement (verwerkersovereenkomst) is required and will be made available to the Customer upon request or as part of the Subscription onboarding process. The Customer is solely responsible for ensuring that any Personal Data submitted to the Services has been collected lawfully and that appropriate notices and consents have been obtained from the individuals concerned.

15. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Services that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Agromigo will not disclose Customer Data or Customer business information to any third party except as necessary to provide the Services, as required by applicable law, or as otherwise authorized by the Customer in writing. Confidentiality obligations under this clause shall survive termination of these Terms and Conditions for a period of five (5) years.

16. Termination

An Agromigo Explorer, Agromigo Partner or Agromigo Ally Subscription runs for a period of twelve (12) months from the end of the trial period described in Article 4 and thereafter automatically renews for successive twelve (12) month periods, unless the Customer cancels the Subscription in writing at least one (1) month before the renewal date, through the platform or by contacting Agromigo at the address below. Agromigo sends the Customer a reminder ahead of the renewal date. Termination by the Customer takes effect at the end of the current contract year. Unless otherwise agreed in writing, fees paid in advance for the current contract year are not refunded. During the trial period, the Customer may cancel the Subscription free of charge at any time.

Agromigo reserves the right to terminate or suspend a Customer’s Subscription with immediate effect and without prior notice in the following circumstances: the Customer materially breaches these Terms and Conditions and fails to remedy the breach within seven (7) days of written notice; the Customer fails to pay any amounts due and does not remedy the non-payment within fourteen (14) days of a payment reminder; the Customer uses the Services in a manner that Agromigo reasonably believes causes harm to the Services, other users, or third parties; or the Customer becomes insolvent, is subject to bankruptcy proceedings, or ceases to carry on business.

Upon termination for any reason, the Customer’s right to access and use the Services ceases immediately. Clauses relating to intellectual property, limitation of liability, indemnification, confidentiality, data retention, and governing law shall survive termination.

17. Force Majeure

Agromigo shall not be liable for any failure or delay in the performance of its obligations under these Terms and Conditions to the extent that such failure or delay is caused by circumstances beyond Agromigo’s reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, cyberattacks, failure of third-party infrastructure, government actions, pandemics, or widespread internet outages. In the event of a force majeure circumstance, Agromigo will notify the Customer as soon as reasonably practicable and will use reasonable endeavors to minimize the impact on the Services.

18. Changes to These Terms and Conditions

Agromigo reserves the right to amend these Terms and Conditions. Amendments that are unfavourable to the Customer take effect only from the Customer’s next renewal date and will be announced in writing, by email or through a prominent notice within the platform, at least sixty (60) days before that renewal date. Amendments that are required by law, or that are exclusively favourable to the Customer or of minor significance to the Customer, may take effect at an earlier date after written notice to the Customer. A Customer that does not agree to an amendment that is unfavourable to it may terminate the Subscription with effect from the end of the current contract year in accordance with Article 16.

19. Governing Law

These Terms and Conditions and any agreement formed under them are governed by and construed exclusively in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms and Conditions.

20. Dispute Resolution

In the event of a dispute arising out of or in connection with these Terms and Conditions or the Services, the parties agree to first attempt to resolve the dispute through good-faith negotiation within thirty (30) days of one party notifying the other in writing of the dispute. If the dispute cannot be resolved through negotiation within the above period, it shall be submitted to the exclusive jurisdiction of the competent court in Rotterdam, the Netherlands, being the Rechtbank Rotterdam, without prejudice to Agromigo’s right to bring proceedings before any other court of competent jurisdiction.

If the Customer is a consumer within the meaning of Dutch consumer protection law, the Customer retains the right to bring proceedings before the competent court of the Customer’s place of residence, and to make use of the European Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr.

21. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a competent court, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the parties.

22. Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Cookie Policy, and any applicable Data Processing Agreement or written Subscription agreement, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings of any nature, whether written or oral. No waiver by Agromigo of any breach of these Terms and Conditions shall be construed as a waiver of any subsequent breach of the same or any other provision.

23. Contact Information

For questions, complaints, or notices regarding these Terms and Conditions, please contact Agromigo at complaints@agromigo.com.

Trading name: Agromigo
Statutory name: Agromigo B.V.
Legal form: Private limited liability company (Besloten Vennootschap)
Chamber of Commerce (KvK) number: 42155329
RSIN: 869958136
VAT identification number: NL869958136B01
IBAN: NL34 RABO 0178 6096 17
Statutory seat: Rotterdam, the Netherlands
Registered address: Maashaven N.z. 797, 3072 AE Rotterdam, the Netherlands
Email: hello@agromigo.com
Website: www.agromigo.com